Help and Support

Get customer assistance and stay informed in these ways:

YaaS Status page

Get information about the status of YaaS components including outages and planned downtimes on the YaaS Status page. If an issue is identified with a component, the YaaS Status page provides regular updates until the component is back online.

Hybris Experts

Benefit from the YaaS community by reading questions, experiences, and advice from our experts and other subscribers on Hybris Experts. Register for a YaaS account to interact with the community and post your own technical questions, discuss functionality, possible issues, and share new ideas. Use the YaaS-package_name tag to direct your question quickly to the topic owners.

YaaS feedback

Click the Feedback icon to give us input and make sure we continuously improve YaaS.

Confidential inquiries

Members of commercial organizations can click the Help icon to initiate confidential email communication with YaaS engineers.

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  • Get Help

    Use our private help channel. Receive updates over email and contact our specialists directly.

  • hybris Experts

    If you need more information about this topic, visit hybris Experts to post your own question and interact with our community and experts.