RELEASE NOTES/Engagement Center Indexing/Engagement Center Indexing v1

The new Engagement Center Indexing service provides the functionality to perform initial data indexing and delta indexing for these business objects:

  • Customer
  • Order
  • Product
  • Service Ticket

When the initial indexing is complete, the service starts monitoring events from the PubSub service, and continuously performs delta indexing for all upcoming changes. Currently the service listens to these events:

  • hybris.customer.customer-signup
  • hybris.customer.customer-updated
  • hybris.order.order-created
  • hybris.product.product-created
  • hybris.product.product-updated
  • hybris.product.product-deleted
  • hybris.serviceticket.serviceticket-created
  • hybris.serviceticket.serviceticket-updated
  • hybris.serviceticket.serviceticket-deleted
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