RELEASE NOTES/Engagement Center UI Configuration/Engagement Center UI Configuration v1

Use the new Engagement Center UI Configuration mashup service to configure the Engagement Center user interface (UI).

With this service, you can manage:

  • Tiles configuration
  • The logo and the background image of the Engagement Center home page
  • The UI layout of the Engagement Context in the Engagement Center, including action area views, business document types, header area views, and work area views
  • Required scopes that enable the Agent Home to acquire an access token
  • Modules configuration
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