RELEASE NOTES/Product Support/Product Support v1

Use the new Product Support service to allow consumers to register a product. Product registration is essential for many follow-up processes such as warranties and recalls. This service does not handle warranties or recalls.

The service allows consumers to:

  • Register a product
  • View registered products

You can also configure the service to:

  • Send an email upon product registration
  • Maintain products that consumers can register
  • Create stores to indicate the retail location where products are purchased
  • Update store details

When you configure the service, you can:

  • Maintain email templates for registration notifications
  • Create new stores
  • Flag products that are available for registration from a catalog
  • Send feedback

    If you find any information that is unclear or incorrect, please let us know so that we can improve the Dev Portal content.

  • Get Help

    Use our private help channel. Receive updates over email and contact our specialists directly.

  • hybris Experts

    If you need more information about this topic, visit hybris Experts to post your own question and interact with our community and experts.