RELEASE NOTES/Self Service Configuration/SelfService Configuration v1

Features

The Configuration service can be used to retrieve and load default settings needed for CECenter Self Service.

It enables you to configure and check default settings for:

  • Product Registration specific Settings.
  • Product Registration Email default Template.
  • CECenter Settings for self service.
  • Interaction Log reason settings for self service.
  • Load Required scopes for Agent Home.

The Configuration service lists out all of the configuration settings needed for the service and if all of the listed settings are appropriately configured. In addition, if any of the settings aren’t correctly configured, it visually highlights those settings, upon which the admin user can load all of the configuration with the single click of a button from builder ui.

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