RELEASE NOTES/Service Ticket/Service Ticket v1

You can now use the Service Ticket service to manage attachments for a service ticket. The new capabilities are:

  • Upload attachments for a specified service ticket. The allowed file types are *.txt, *.png, *.jpg, *.mp4, and *.pdf. The total uploaded file size for a service ticket cannot exceed 1.6 MB.
  • Modify the file name of attachment.
  • Delete an attachment.
  • Retrieve the download link for the specified attachment. You should notice that the download link will expire after 1 minute.
  • Delete all attachments for a service ticket.
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