RELEASE NOTES/Service Ticket Mashup/Service Ticket Mashup v1

The latest release of the Service Ticket Mashup service includes a new automatic ticket number generation feature, and an update to support deleted customer accounts in the Customer Engagement Center.

Generate service ticket number

The Service Ticket service now supports the automatic generation of ticket numbers. When you create or change a service ticket, and you do not specify a ticket number, the service automatically generates a unique ticket number.

Service ticket updates for customer deletion

The Service Ticket Mashup service now supports to update service tickets when the customer profile has been deleted.

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