The Engagement Center Self Service UI Configuration service handles the required configuration for Self Service in the Engagement Center UI.
Please see the more details for settings at Engagement Center UI Configuration documentation.
Use the service to load default settings for:
- UI layout of the Engagement Context in Engagement Center
- Action area views
- Business document types
- Work area views
- Module configuration for the CECenter Agent Home
- Interaction Log reasons for CECenter Self Service
- Default Email Template for Product Registration
- Add the required scopes for the CECenter Agent Home
Scopes prevent unauthorized access to the CECenter SelfService configuration service. The accepted scopes for the service are:
|hybris.ssrvc-configuration_view||Use this scope to see the default configurations status needed for CECenter Self Service.|
|hybris.ssrvc-configuration_manage||Use this scope to load default configurations needed for CECenter Self Service.|
Self Service configurations
If you find any information that is unclear or incorrect, please let us know so that we can improve the Dev Portal content.
Use our private help channel. Receive updates over email and contact our specialists directly.
If you need more information about this topic, visit hybris Experts to post your own question and interact with our community and experts.